Usho answers shopper questions, tracks orders, recommends the right products, and captures leads — grounded entirely in your catalog, policies and FAQs. No hallucinations. No hand-coding. Live in minutes.
Generic chatbots invent policies and prices. Usho won't.
Every answer is retrieved from your indexed content and scored for confidence. If nothing relevant is found, Usho says so honestly and offers a human — instead of guessing and eroding customer trust.
Usho turns your storefront into a conversation. Visitors get instant, accurate answers — and a nudge toward the right purchase.
Answers drawn from your products, policies, FAQs, store info and blog — in natural language, in your brand's voice.
"Running shoes under £80 in stock" returns a ranked list with price, SKU and availability — respecting price and stock filters.
Product names in every reply link straight to their storefront pages, so shoppers go from question to cart in one click.
Run a country store per market from one account — each with its own language, catalogue, policies and assistant. Your allowances are shared across them, so you are not paying twice for one business.
Remembers earlier messages in a session — a constraint like "I'm vegan" keeps shaping follow-up answers.
Clickable prompt chips guide the conversation and surface what shoppers most often want to know.
When the AI isn't confident — or a shopper asks for a person — it captures their contact details and flags a human.
The most common support question of all, handled right in the chat. Usho verifies the shopper, looks up the live status, tracking and delivery date, and replies in their language — so your inbox stops filling with "where is it?".
A guided onboarding wizard walks you through it the first time you sign in.
Point us at a product feed URL (Google, Meta, Bing…), upload a CSV, schedule an auto-import from a URL or SFTP, or install the nopCommerce plugin — variants included.
Fill in guided questions, upload a PDF/Word doc, or import from your website — Usho pulls clean FAQs, policies and store info, dedup and all, and keeps imported pages current on a schedule.
Copy one snippet from your dashboard and paste it on your store. Set your brand colour in Settings — no need to touch the code again.
Shoppers start chatting instantly. Analytics reveal what they ask and where your gaps are.
Tune the assistant's behaviour, manage what it knows, and see every conversation — all without touching code.
Every conversation is a signal. Usho turns them into decisions.
The AI handles the routine. Your team handles the rest — with full context.
Every plan includes the full merchant dashboard and the AI assistant. Upgrade any time for more volume and smarter memory.
Import your catalog from a product feed URL or CSV, or install the deep nopCommerce plugin — then embed one snippet anywhere.
The things merchants ask us first.
Set up Usho in minutes and turn browsing into buying — with an assistant that knows your store inside out.