FetchIQ answers shopper questions, recommends the right products, and captures leads — grounded entirely in your catalog, policies and FAQs. No hallucinations. No hand-coding. Live in minutes.
FetchIQ turns your storefront into a conversation. Visitors get instant, accurate answers — and a nudge toward the right purchase.
Answers drawn from your products, policies, FAQs, store info and blog — in natural language, in your brand's voice.
"Running shoes under £80 in stock" returns a ranked list with price, SKU and availability — respecting price and stock filters.
Product names in every reply link straight to their storefront pages, so shoppers go from question to cart in one click.
Remembers earlier messages in a session — a constraint like "I'm vegan" keeps shaping follow-up answers.
Clickable prompt chips guide the conversation and surface what shoppers most often want to know.
When the AI isn't confident — or a shopper asks for a person — it captures their contact details and flags a human.
Generic chatbots invent policies and prices. FetchIQ won't.
Every answer is retrieved from your indexed content and scored for confidence. If nothing relevant is found, FetchIQ says so honestly and offers a human — instead of guessing and eroding customer trust.
A guided onboarding wizard walks you through it the first time you sign in.
Install the nopCommerce plugin, upload a product CSV, or import content pages by URL.
Bring in FAQs, policies and custom content. Set your brand tone and business rules.
Copy one snippet from your dashboard and paste it on your store. Match it to your brand colour.
Shoppers start chatting instantly. Analytics reveal what they ask and where your gaps are.
Tune the assistant's behaviour, manage what it knows, and see every conversation — all without touching code.
Every conversation is a signal. FetchIQ turns them into decisions.
The AI handles the routine. Your team handles the rest — with full context.
Every plan includes the full merchant dashboard and the AI assistant. Upgrade any time for more volume and smarter memory.
A deep plugin for nopCommerce today — and a platform-agnostic path for everyone else.
Set up FetchIQ in minutes and turn browsing into buying — with an assistant that knows your store inside out.